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I'm on O2 contract and I want to switch to O2 pay as you go and keep my number

Dsa
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I'm on O2 contract and I want to switch to O2 pay as you go and keep my number. My device is paid off on 7th May. When do I order a new SIM and activate it? Do I have to text for PAC and/or STAC codes or call customer service?

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pgn
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@Dsa - a better place for your query would have been the PayMonthly or PAYG forum sectionnevertheless - info you need is here Guide: Migration & porting into O2 - good luck!

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MI5
Level 94: Supreme
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@Dsa 

As your device eill be paid off with your next bill, you can do this at anytime now.

Order your free PAYG sim from here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

You can activate it byy topping up Guide How to Top Up (PAYG) ready for your number migration.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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