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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23685 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 214047 Views
  • 2 replies
  • 2 kudos

EU International

I am supposed to have International calling included and the O2 website says so. On a recent visit to Lanzarote I could not make in-country calls, with or without 0034, the message I got was "the number you are calling has not been allocated" or some...

Unable to log in to see my bill

I have an increased bill total which I am trying to see on my bill . However I cannot log in to my02. I have changed password (twice) but then I am asked for a contact number. When I input my number I am told that number is in use with another accoun...

Boris1970 by • Level 1: Joiner
  • 150 Views
  • 2 replies
  • 0 kudos

Resolved! Canceling

Can i cancell my contract please

Canceling by • Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Multisave Discount When Main Number Leaves O2

I have two additional SIMOs on multisave discount, with a longer contract than my own "main" number. Given the appalling coverage, broken My O2 app & web site & even more appalling lack of CS, I will not be renewing. Trying to ascertain what happens ...

CO4 by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Had esim now I need to activate back to old sim help 

Charged

Still waiting for charges to be removed from my account. Keep getting told they will be but not happening.

Ltcve1 by • Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

Upgrade

Hello

Mmaarrkk by • Level 1: Joiner
  • 157 Views
  • 2 replies
  • 0 kudos

My 02

I am unable to access my account 

Jason88 by • Level 1: Joiner
  • 107 Views
  • 1 replies
  • 0 kudos

Phone not working abroad

Hi there, I arrived in Spain yesterday morning (9th April at 11:30am) and my phone is still not recognising being abroad. I am able to use WiFi and nothing else. I cannot text or call anyone or use data, all of which are included in my plan.

Cm101 by • Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos
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