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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23985 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 215029 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling

Good afternoon.I would like to cancel my recent order for a SIM. I am still within the first 14 days and was told i could cancel in that time if i wanted Thank you

KL10 by • Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel sims

Hi I have 2 other Sims and want to cancel the Sims please 

Bry3 by • Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring Phone to O2

I currently use a THREE UK account for my phone but took out a pay monthly O2 as part of my new Virgin package a couple of months ago.I now want to transfer my existing THREE phone number to my O2 subscription.I have a PAC number ready to go. What I ...

TimmyMac by • Level 1: Joiner
  • 182 Views
  • 2 replies
  • 0 kudos

Resolved! Cancelled contract

I cancelled my contract before Christmas and have received an email today for an upcoming bill sim card hasn't been used for weeks.

martin25 by • Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Resolved! Close the account

I just wish to close the account.There is no option and one never gets through to the right dept on the phone

AGRR by • Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

No mobile data

Hi, I still not have 2 days mobile data 4G

Dima by • Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Refund

I've recently switched to another mobile provider, and just had a text from O2 saying my latest bill owes me £13.90 and to request a refund in My O2, or it will carry over to my next bill (I wont have a next bill). When I try and log in to My O2, it ...

Can receive calls but cant make

Hi - as the title suggests, I am on holiday, I can receive calls and texts and data works but I cannot make outbound calls. I need to urgently. Thanks

cjp1882 by • Level 1: Joiner
  • 336 Views
  • 6 replies
  • 0 kudos
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