Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Basically, I received an email on my main Gmail account last week, saying that I am no longer with O2 and am now a Virgin Mobile customer. I've been with O2 on and off since around mid 2009, I've had the displeasure of dealing with VM's African call ...
Above. It's been happening for quite a while since towards the end of last year, usually people trying to sell me stuff like Solar panels which I neither need or want. The thing is, I don't know where they got my number from as I know not to put it o...
Hi, so I know this isn't a customer support forum but I wondered if anyone else has experienced the same issue. Back on 12th of October I did a Switch-Up from a Pixel Fold to a Pixel 8 Pro. I promptly returned the Fold by post (unfortunately the new ...
Looking for help with being charged for using data in Singapore. I have the following bolt ones active on my account:O2 travel inclusive zoneO2 travel (zone 2)O2 international bolt on My understanding is that I can use my plans data for free in any z...
How would I formally change the billing address on my contract without having to go through live chat or calling the non UK call centre? Both of which would significantly wind me up? As well as my phone (Pixel 7), I also have a contract for a Samsung...
I just clicked from uswitch to an £8.99 contract, but the purchase screen is saying my bill will be £10.79 AND will increase from April by £1.80 This isn't correct. The first month should be £8.99 and from April £10.79 ( which is a ridiculous 20% inc...
I took out a contract today and signed the credit agreement via live chat (they basically did everything through there and sent links over the chat) as was having issues was told I’d have delivery but the 3rd how ever it said have since had no confir...
I pay for three phones but when I login I can only ever see one phone. Is there any way that I can see all the phones I pay for on the single login.
Question: I have received my debit/credit card statement and there is a transaction on there which is showing "O2 Prepay Slough" and I haven't done it! What is it for?Answer: Someone has obtained your card details (and not from O2!) and has used them...
