Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 284168 Views
  • 2 replies
  • 2 kudos

Resolved! Virtual Video Conference Call

Hello. Just a quick question. On the 27th (week after next), I'll be taking part in a video conference call with a Dr concerning my autism triage appointments. I've never done a video call before, and I'm not on WhatsApp, X, Facebook or anything like...

Anno78 by Level 3: Thinker
  • 1253 Views
  • 6 replies
  • 0 kudos

Can't upgrade online not taking payments

anyone else having issues with upgrades online? I get to checkout to pay the early upgrade fee (£320) but keep getting error message saying there is a problem with system try again later. I've been trying past two days and still won't work. My bank i...

Help required. O2 Switch up Mess!

Can someone help!I recently completed an O2 switch up, returned my old device and then received the notification that the device was returned successfully to O2, however my bill still shows this old device on my account and I am still being charged f...

j1234 by Level 1: Joiner
  • 2982 Views
  • 21 replies
  • 0 kudos

Rolling plan not cancelled

Hi!I used to have a £15 rolling plan, back in July I cancelled that and joined a £5 Big Bundle. I‘ve been charged both these last two months and in My O2 only the £5 Big Bundle shows up. Not sure what to do.hanks

Irene87 by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Swop sim

Can I put my pay monthly sim currently in iPhone 11 to an iPhone 14 Pro Max and keep the same number?

LizG2 by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Not able to access bolt on

I bought an international bolt on while in Canada which I could not access.

Rob34 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Recent call and text message logs

Hi all, is there anyway to view recent call and text message logs in the current billing period? It seems o2 have moved over to a system where you have to wait for a new bill to generate before being able to view this information. I’m aware all other...

Jaypc21 by Level 1: Joiner
  • 380 Views
  • 4 replies
  • 0 kudos

Charge to mobile

Hi everyone I'm just wondering if anyone else who is pay monthly and uses pay by mobile/charge to mobile depending on what your doing eg gambling sites or app stores etc it's worded differently. Anyways I started as a sim only and I was able to pay w...

NJS1988 by Level 1: Joiner
  • 1615 Views
  • 15 replies
  • 0 kudos