Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Sim card

Hi

I’ve topped up 15 and wouldn’t let me get bundle. Now I’ve done it again and still won’t

I need £15 rolling plan added to my account today or I’ll never use o2 again u have already scammed £15 off me I’ve added more if I don’t get my rolling plan I’ll be leaving and reporting you

Rolling Plan

Hi I‘ve just setup a £15 monthly rolling plan and it hasn’t become effective yet. How much longer will it take?

Resolved! iPhone on pay and go - use in USA

Is there a bolt on for pay and go users for USA visits?

Settle my payment

I would like to settle my phone payment and switch to a pay as you go sim card with my current number.

Resolved! Has the real PAYG disappeared from O2?

With the annual tariff price increase on monthly tariff, as a minimum user I'm looking to switch to Pay as you go. But I can't find the real Pay as you use tariff anymore. Do I have to pay a monthly 10 ponds each month? Can I not just have a balance ...

End of contract

Why is my final payment higher than others when I switched before the month finished?

Sim/Account Ownership Letter - About to throw my phone out the window

Frustrating rant ahead. Bit of context, I bank with Monzo and have a PAYG sim with o2Monzo have asked for me to verify my telephone number with them by providing a "Sim Ownership Letter / Account Ownership Letter / Sim Purchase Reciept" from O2 as my...

Resolved! £5 free credit

I just registered on the 02 website when do I get my free £5 credit

O2 Impacting my Credit Score

Hi, I called O2 a few months back because my direct debit had been cancelled following the Virgin Media swap over. O2 reassured me that the direct debit was reinstated, however the Individual I spoke to only reinstated the payment for the phone and n...

O2

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