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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 46276 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 23080 Views
  • 19 replies
  • 2 kudos

Resolved! Unlock from o2 sim to three sim

Hi I’m trying to get my daughter phone unlocked from 02 to my three sim as I’m going to be using her phone if you could help thank you

Lorraine9 by • Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! Lost pin

I have lost my sim in the house and cannot find it.moved all the furniture and even dismantled the chair I was sitting in. I live in Spain. How do I get a new sim?

Eveyon by • Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Bolt ons

Hello, my data has gone so bought a 500 Meg bolt on, when will this start... Need it to run sat nav tomorrow

Hugh8 by • Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Resolved! £5 FREE CREDIT

Hi I just registered with 02 for 5pound free credit and didn't receive it not happy

Joanne213 by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 1 kudos

Top up

How to top up just £5 with the £5 bundle,when the message says top ups start at £10

Harold99 by • Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

On basic payg, how do I leave?

Hi I am only paying a fiver a month on basic payg however want to leave O2. Not in a contract but not sure if I just leave, or have to give notice. Not bothered about pac codes etc. i cannot seem to see any info on my account to discontinue with O2 i...

Sam64 by • Level 1: Joiner
  • 353 Views
  • 2 replies
  • 1 kudos

Resolved! My accounts

Hi I phoned up to cancel my grandkids account can you check this has been done

Agrego by • Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos
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