Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I’ve been charged for O2 Travel (4.99 x 2) for two days whilst abroad. On these days the online Live Chat tells me that I’ve used a small amount of Data on those two days. My data was toggled off just before my plane left Gatwick and has been off eve...
We bought my son out of his contract so he could get an iPhone X on the premis that he pays us back when he’s recycled his current iPhone. They offered him £280 which nearly covered his cost so he went for it. He gets an email from O2 today saying th...
I am an O2 personal customer, but as I use my phone for business purposes, I need a VAT invoice to assist with reclaiming expenses. Based on some previous questions and comments from the O2 Community, I gathered that VAT invoices could be requested b...
I keep receiving o2 more texts and offers even after repeatedly sending “stop” to 20502 as instructed.I’ve also checked my preferences in My O2 and it says i’m opted out of My O2 promotions.None of the texts are ever relevant to me and are very irrit...
Booster Box has died and we have only one bar showing on our phones so they are not working well. Help!
Why is it taking such a long time to fix the transmitter problem in my area. It has been ongoing for over a month now, without a realistic timescale for a resolution. I'm actually a Tesco mobile customer and just keep getting apologies, without any h...
Hi I have an O2 Pocket Hopspot and I want to be able to use it on other networks while abraod. How do I get it unlocked from O2?
How do I stop getting calls from O2? I am a pay monthly customer and had several calls before Xmas asking me to buy a tablet. I told them I wasn’t interested and during two of the calls I asked them to stop calling me. I work in Africa where it is ex...
I bought a 25gb sim only dongle from O2 on a 24 month contract. The download speed is abysmal, the most I've had is 10mb/sec but its usually 2mb/sec, and the upload speed is sometimes less than 1mb/sec. I'm only 5 miles outside Liverpool City centre,...
This is now the third day that I have been shown a bland and somewhat smug statement that the transmitter closest to my house is not working but we are trying our very best to restore it - or some other business-speak along those lines. The consequen...
