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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

bill

My phone is blocked. I paid my phone bill for December.

BOLT ON

I added a bolt on to my bill while I was out the country because my data wouldn’t work while I was away and once I added the bolt on it still didn’t work, can I have it removed so it won’t come out my bank with my bill please it’s going to leave me i...

Change bank account to pay bill

Hi, I am trying to change the bank account that my bill comes out of. How can I do this?

I'm not allowed to use my O2 app in my mobile phone and it's been 2 months i have a simplan with O2.

I'm facing problem with the O2 app and i can't logged in. It's showing that service error but I'm not new to O2 it's been 2 months that I'm using O2 Sim plan

Advent Calendar Campaign Discount Code

Hi O2 Community, I clicked on one of the campaign images within MyO2 app, which opened a browser and brought me to the Advent Calendar campaign webpage. There were a couple of discount codes for £50 discount off buying refurbished Samsung A13 or A14....

My bill?

Why is my bill much higher than normal?

O2 app

Can't seem to sign in to the O2 app to view my billa it's been like this for over a wk now went on to chat been told to uninstall the app and then reinstall it which I did now it was ot lettinge sign in but if I go in the official O2 website it logs ...

Changed my traffic to monthly contract

I have changed my monthly plan and after activation I can access to my account in O2 app

Having trouble viewing my account

Problems with promo code for Galaxy Buds2 Pro

I upgraded to the Samsung S23 last month, and have just received the code to get the Samsung Galaxy Buds2 Pro for £1 offer. I log in, add to the basket, and at check out enter the promo code in the text I have just received. It comes up with 'Promo c...

O2

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