Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Additional Numbers

I have 3 family numbers on my account that have been automatically ported over to O2 from virgin Media. How can is see all the numbers on my account from MyO2. I was able to keep track of data usage etc when with Virgin Mobile. However I cannot see w...

Resolved! Your O2 account has not been activated

I've recently transferred a phone from a business account to a personal account but I can't log-in to My 02 to get my bills.I'm using the 'Get help signing in option'. This prompts for a phone number and sends a code which all checks out fine.After e...

Re: Recent Usage

Hi, since the recent "improvements" to the O2 website, the recent charges page doesn't work properly again. Anyone got any advice ?

Resolved! Apple watch

If I have an o2 apple watch monthly contract and I wanted to give it to my partner who has an EE contract iphone, does it need to be unlocked like a mobile phone or can he just connect it straight to his EE mobileThe apple watch is the Apple Watch Ul...

Resolved! Travel Bolt One

I would like to add the Travel Bolt On to my O2 account while I’m holidaying in the Caribbean. I was just about to purchase this bolt on but a warning message popped up to say that if I went ahead I would lose the Europe Zone bolt on is included in m...

Phone number lost

Hey, was wondering if anyone could help with this issue:• I recently switched to Vodafone using my PAC code• I then cancelled the new Vodafone contract while the switch was still taking place - Vodafone assured me the number port would not take place...

My 02

Wont let me login to my 02 account

Resolved! How can I add another O2 phone to this account

I cannot add another O2 phone account to my O2 app

increase my spend cap

I am going abroad and want to increase my spend cap. The website is totally useless and keeps sending me round in circles. Need simple instructions. The best I got was go to Myo2 and found the spend cap, but then ended going round in circles.

Contract

My contract is coming to an end on the 9th February. I would like to then go sim only to reduce my monthly cost. Could you help me with this please.

O2

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