Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My o2 app

Hi I cjanged my password to sign into the o2 app and it keep telling me that I have no bill or contract. But a friend of mine was able to sign into his my own my o2 app with his details and it worked. Hes using a pay as you go iphone 5s and am using ...

My O2 – Recent updates & WIN A CAR!

Hey guys,We know loads of you already use the My O2 app and from the feedback we’ve had from you in the past – here, on Twitter and via app store reviews – we’ve used this to help shape and improve the app and service. Some of you may not be aware of...

My O2 app - update problems

After updating a couple of days ago, the app won't run - just gives a blue screen then crashes. Lots of comments on Play Store from people with the same issue but I can't seem to find anything here ... S3 Mini running Android 4.2.2.

Resolved! Upgrade website down

Heads up o2staff... It looks like the web site is down. I can't access the Upgrade page from myo2 on app, android web or pc web. I can access the site but it crashes when I click 'Upgrade now'. I tried to contact customer service but ended up on hold...

New O2 App causing wakelock?

Since the new update to the My O2 app (version im getting random wakelocks that come and go. Ive found that this app is the cultrip as looking in the battery stats the app has kept my phone awake for 3hrs 45 mins today. Weirdly it doesnt seem to effe...

Resolved! My O2 App Returning Error Code 27

I've been unable to login to the MyO2 app on my iPhone for a while now. Two online chats with 'gurus' told me to reset my password, which I have done - twice. The app still does not work. When I input my PIN it returns this message: "Something's wron...

Resolved! Is there a bug in myo2 online and app?

Since upgrading to my Iphone 7 it has not yet associated it with my mobile number in myo2 @o2 twitter are forwarding it on internaly just wondered if anybody else has the same issue ?

Resolved! MyO2 - doesn't work with latest version of Firefox (46.0.1)

When I try to manage my device on MyO2 using Firefox (version 46.0.1, iMac, OSX Yosemite 10.10.5) I get the following message: Unfortunately your browser doesn't support My O2. Please upgrade to the latest browser version. Firefox tells me that 46.0....

Resolved! O2 App - Not For Business Customers??

Why are business customers left out when it comes to the O2 App? We too would like to know our remaining talktime, data allowances etc. So, why aren't we allowed to sign in to the app and see these details? Rather unfair to exclude us.

Resolved! MyO2 app forgotten pin

Hi AllI have changed the pin on my O2 app and have forgotten it. Is there any way to retrieve a forgotten pin or reset it. I can still sign in to the O2 app using email & password.Thank you for the Guide to the My O2 App as I was previously unaware t...

O2

Forum Posts