Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi all, on my O2 it says I'm eligible to upgrade to O2 refresh and it says "we will pay your contract off", but then in the terms and conditions it says I would have to pay a one off payment of the rest of the amount on my contract.. Can someone tell...
Hi, I cancelled an upgrade and need to return the protectice case I ordered. I don't have a printer at home to print anything out. What to do you advcie please?
Hey folks as my contract is ending and I'm lossing my 30% discount it time to move back to giffgaff and use some of the credit I have waiting for me.I will be porting out however I need some advice.I took out my contract on 16/07/2018 so I would have...
I am receiving an 404 Not Found message when trying to retrieve my bills. Any advice? Thanks, Emma 404 Not FoundCode: NoSuchKeyMessage: The specified key does not exist.Key: cgi-bin/o2uk/jsp/myaccount/MyBill2.jspRequestId: 5E308D77A4DDC2E5HostId: xO/...
I can't log into the my02 app on my phone at all. It just says the account is wrong, yet when I go on the website it logs in fine. Why won't it log in? Also how the hell do you get to speak to someone from o2 either via email or the phone?
How do I get a VAT invoice - if I download my "bill" it shows vat but states "this is not a VAT invoice"?
So, I have had not 02 contact for 2 months now and I am still not able to access my O2 and its 'not ready yet'. How do I get this sorted.
I’ve just taken on a new contract but I’m eligible for 25% discount. This has not shown up while I agreed all the details and finished the order. Talking to the support team on messenger they was telling me to click a link at a certain time but that ...
I have switched from tesco to o2, how do i know if my number is going to transfer? Im sure i gave my pac code but my number hasnt transferred over?
I ordered an iPhone XR for delivery on Monday, it didn't arrive. Eventually managed to get through to the courier today and was told they have lost it in the warehouse and to go back to o2. I reported it to o2 and was promised a call back but haven't...
