Solved: Re: had terrible service from february last year - Page 4

Anonymous · ‎29-07-2014

im paying for a phone that has no service most of the time since feb 2013 ,still terrible service but 02 says its fine,even changed sims but no use,feel ripped off.....im in lockerbie area anybody else getting this terrible service...02 used to be great until i moved here....time to part company after 6 years with 02.....

Anonymous · ‎22-08-2014

MI5 · ‎22-08-2014

Yep, so non of that states a non o2 purchased, o2 phone, used on O2 cannot be unlocked?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎22-08-2014

@Anonymous wrote:

That is complete rubbish because CPW do not lock phones - They lock to the first sim inserted which I assume is O2 - Therefore, o2 need to unlock it.... end of.

Just because the easy route has failed (ie, no code on system) doesn't give them a get out clause I'm afraid....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

Waste of my time and Toby's.

Anonymous · ‎22-08-2014

I thought only iPhones purchased from CPW locked out to the first SIM card used.

I bought the Nokia Lumia 520 from CPW. A couple of weeks ago and inserted my O2 payg sim.

However I've tried other network sims in it without issue !

MI5 · ‎22-08-2014

It would be a matter of principle for me.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

Well I'm buggered if I'm paying anything

MI5 · ‎22-08-2014

Don't blame you mate...
Yes, it's only iPhones bob.
All other CPW phones are supplied sim free anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-08-2014

It was supplied my mobiles.co.uk which I guess is part of CPW and was sold locked to o2...

Anonymous · ‎22-08-2014

@MI5 wrote:
Don't blame you mate...
Yes, it's only iPhones bob.
All other CPW phones are supplied sim free anyway.

Doesn't take much to confuse me.

Is the op using a Lumia 925 ?