General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

O2 Wi-Fi now in Argos stores

O2 Wi-Fi is now avaliable in Argos stores in the UK bringing their hotspot total up to around 9000: http://www.androidcentral.com/o2-wifi-arrives-735-argos-stores-uk-and-ireland

Resolved! Holiday Network Coverage

Does anyone else suffer from loss of service in North Yorkshire? When I visit Askrigg (DL8) a couple of times a year, whilst it is nice not to have contact with the outside world, it would be comforting to know that I could at least use a mobile if f...

Resolved! Insurance and warranty

The microphone on my phone recently stopped working. I sent it off through the O2 store to be repaired. I was then told that my phone was not covered by warranty and that I would have to pay £45 to repair it. I spoke to O2 explaining that I had insur...

Resolved! webmail

hello. I just wont now why my o2 webmail not working. all is ok but just o2 dosent work...... help.

text

Please bring back the free text.

Be more dog

Ok all, what's the verdict on this new advertisement ?

Resolved! Very poor service in Gyle, Edinburgh

Have O2 turned off 3G services in the Gyle, Edinburgh? I have been unable to use internet, check e-mails, etc ever since the 4G network was introduced. Service was quite good before but really looking at other providers now as I don't know what I'm p...

O2

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