O2 Webmail

[Anonymous]

Can't believe that O2 have turned off the webmail service! Customer services have just told me this relates to a communication back in 2013 but can't show it to me. Yes I was one of those customers who moved over to Sky so told webmail would continue. Customer Services simply reading a set script but no help. How can I get a divert onto my account to a new email address. PLEASE HELP !!

[Bambino]

Another for @Toby

[jonsie]

Apparently it hasn't been turned off? You need to call customer service and refer them to the threads on the community.

[Anonymous]

Can anyone suggest a good number to call Customer Services on. I have just been in a lengthy 'LIve Chat' with an o2 rep and they ended up giving me 2 telephone numbers to call. I have since tried them and they are both no longer available!

[Toby]

Hi guys,

I am talking to the rest of team currently to provide as much info as I can

[jonsie]

The only way to speak to them is via http://www.o2.co.uk/contactus

[MI5]

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@Anonymous wrote:

Can anyone suggest a good number to call Customer Services on. I have just been in a lengthy 'LIve Chat' with an o2 rep and they ended up giving me 2 telephone numbers to call. I have since tried them and they are both no longer available!

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202 from your o2 contract phone.

[Anonymous]

That's where the problem is. I don't have an o2 contract phone and all the contact numbers refer to issues with your phone.

[jonsie]

Just choose the option for its about my account. It will give you the land line number to call. I can't look it up at the moment. ...

[MI5]

0344 8090202