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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 844 Views
  • 18 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 329995 Views
  • 4 replies
  • 0 kudos

Resolved! 4G USA

I'm travelling in the US and have the overseas package plus all roaming data etc set up properly. I can see Bly get a 3G connection however (A,T&T). My wife has same device but on Vodafone and has 4G?

Anonymous by Not applicable
  • 7958 Views
  • 13 replies
  • 0 kudos

No network stuck on searching

I've removed sim but still searching for 02 so can't call, send or receive texts or use Internet can anyone help please?

Anonymous by Not applicable
  • 2873 Views
  • 3 replies
  • 0 kudos

Resolved! New phone

Hello. I am in the process of upgrading my iPhone and I believe that as I work for the NHS I previiusly got a discount. Is this still valid? Thanks. Helen

Anonymous by Not applicable
  • 6327 Views
  • 35 replies
  • 0 kudos

Resolved! 3g and 4g

hi all I'm so confused, I have never ever got good 3G in my area, and never got 4g in my area, all of a sudden today my phone is getting brilliant 4g connection, any ideas y lol

Anonymous by Not applicable
  • 5149 Views
  • 10 replies
  • 0 kudos

iphone5 unlock

Hi I tried getting my iphone unlocked several times now with no success, how do I progress further with O2 to get it unlocked?

Anonymous by Not applicable
  • 5465 Views
  • 28 replies
  • 0 kudos

New phone. 4G problems.

I hope this is in the right area. I just received my iPhone 6s and set it up and everything went fine. I get roughly between 3-5 bars on signal. But when I connect to mobile data. I get gprs and nothing else. It's a 4g contract before I got the contr...

Anonymous by Not applicable
  • 3101 Views
  • 6 replies
  • 0 kudos

Resolved! Unlock s6

Can i get my s6 unlocked for free my s6 contract is up in now hav s7 edge. Would like s6 unlocked for my son as I can get better monthly deals for him. O2 saying it's £15 surely this can't b right for loyal customers

Resolved! O2-De no internet connection in Germany

So I've landed in Cologne this evening. Turned my iPhone 6S flight mode to off and waited for my trusty Internet to fire up. But nothing. Nada. Not a thing!!!I can make and receive calls but can't connect to the Internet. Data roaming is on. EU Inter...

Anonymous by Not applicable
  • 12933 Views
  • 4 replies
  • 0 kudos

My sim won't activate after 30 hours

My phone would not ring. It just went to answer phone. A shop guru put in a new sim. Now it won't activate. The gurus give me codes to input. Then tell me to turn off and on. It does not work and the guru contact is lost. This has been going on for d...

Anonymous by Not applicable
  • 9680 Views
  • 5 replies
  • 0 kudos