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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours from 15 May...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 260 Views
  • 5 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 328146 Views
  • 4 replies
  • 0 kudos

Resolved! Unlock o2 outside UK NIGHTMARE

I move in to Germany month ago and trying to unlock my phone since then. At beginning i feelt lucky that 12 months of penalty for buying phone in o2 uk store have passed (that I didn't knew about) and I could finaly unlock my device. After i paid 15£...

BuggedOtwo by Level 1: Joiner
  • 4605 Views
  • 17 replies
  • 0 kudos

Resolved! got new phone but still have the old one on airtime

I have just got a new phone,I thought I had upgraded from my old one but I have a new number and still paying airtime for my old one,can i still get my old number or do I have to keep the new one and if so how do I cancel the airtime on my old phone

Resolved! iPhone 5C - WiFi Calling. Does O2 PAYG support it?

Is it just the EE and Three that supports WiFi calling on my good ol' iPhone 5C? I am thinking of moving from EE to O2 PAYG. WiFi calling is the only thing that is making me think twice. If O2 doesn't support WiFi calling on iPhone 5C running iOS 10....

xtreem_neo by Level 2: Apprentice
  • 4547 Views
  • 10 replies
  • 0 kudos

Resolved! Unlocking iPhone X

Hi. I am a bit confused how to go about with my new phone i received today. I got it by winning a raffle at work since we had a "farewell" party. And the phones that where up for grabs have been donated by O2. So today i found that it's locked to O2 ...

AndrisAlex by Level 1: Joiner
  • 10665 Views
  • 21 replies
  • 0 kudos

Resolved! Accessing Email on Iphone whilst in USA

Hello, My boss is travelling to the USA next week and has asked me to find out what he needs to do on his Iphone to be able to access his emails whilst over there.He recently travelled in Europe and his emails would not work.Could anybody please tell...

adzd75 by Level 1: Joiner
  • 2246 Views
  • 4 replies
  • 0 kudos

Resolved! What to do with barred iPhone 6

Hey all Last year I lost my phone, called and had it barred and made a claim for a new one on O2 Insure. A few weeks after I got the replacement, I heard from MET Police saying the old phone had been handed in, and they posted it back to me. So I now...

BennyC by Level 1: Joiner
  • 2791 Views
  • 4 replies
  • 0 kudos

Setting restricted usuage

Is there any way to temporarily restrict the hours an iPhone 7 is used? Ideally I want to block usuage on my sons phone from 11pm to 7am every night for the next few weeks. Is this at all possible?

Emmmmm by Level 1: Joiner
  • 4661 Views
  • 16 replies
  • 0 kudos

Data coverage changing?

Hello there,Recently I upgraded my phone to the latest Apple update - ios 10 I believe (?) - and before then, I could get data pretty much all the time on my bus journey. Now I'm lucky if I can browse the web for 5 minutes on the same journey. Is the...

elle3 by Level 1: Joiner
  • 2279 Views
  • 4 replies
  • 0 kudos

Resolved! Phantom voicemail alert

Almost every time I power on my iPhone X I get a notification from the Phone app saying that there's a new voicemail. There's no badge on the Phone icon, just the alert which comes up as soon as I enter the SIM PIN. If I tap on the alert it takes me ...

Umiamz by Level 2: Apprentice
  • 32626 Views
  • 11 replies
  • 1 kudos