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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1247 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330629 Views
  • 4 replies
  • 0 kudos

Resolved! Important iMessage Conversation Disappeared

Hello, my entire iMessage conversation with my wife has disappeared. I cannot lose this conversation. I have tried calling Apple Support to no avail. I use iCloud Backups but it appears that all my messages have been synced with iCloud rather than be...

Resolved! Porting Number to EE (Pay As You Go)

Last Thursday, my wife's O2 Pay As You Go mobile number, was ported from O2 to EE. The process was initiated using EE's online form - entering temporary mobile number (on new sim card) , PAC code, and the number she wanted to keep (her number from O2...

DinoF by Level 12: Nimble
  • 13545 Views
  • 70 replies
  • 0 kudos

Resolved! Unlock my old iphone

How do I unlock my old iPhone (7) I completed the monthly payments and have since upgraded.

Help9 by Level 1: Joiner
  • 1325 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone unlocking

Good afternoon!At the moment I have an iPhone X and I’m looking forward to upgrading towards and Xs, I saw a really good deal from a second hand seller, however the phone is blocked to the o2, right now I am o2 pay monthly costumer, I was wondering i...

Resolved! Lost phone

Trying to find out when it was last used

Apple Watch series 5 Error code 30

Hi just wondering if anyone can help me out I’ve got a new Apple Watch and I’m trying to set up the mobile data on it once I’ve signed in to my account via the set up process on the app it comes up with contact O2 and error code 30, has anybody got a...

Joshiii by Level 1: Joiner
  • 3482 Views
  • 7 replies
  • 0 kudos

Resolved! Can’t set up new phone

Brought the new iPhone 11 and setting it up its asked for a verication code from an trusted device and its an old number would like to change it to new number to get the code

Jamie1 by Level 1: Joiner
  • 1130 Views
  • 2 replies
  • 0 kudos

Freezing phone

Has anyone else had an issue with their iPhone freezing since the update last week??

David82 by Level 1: Joiner
  • 1907 Views
  • 5 replies
  • 1 kudos

Resolved! Upgryaee

Want to upgrade my contract and I’ve tried it to many times but due to your service being down I’ve used to many times for the code and I can’t do it now. Really poor service.

Gav by Level 1: Joiner
  • 1647 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone cannot change SMS message center since iOS 12

Hi, I bought an iPhone 6S Plus back in Dec 2016, I received a O2 sim with it, I think it was a Pay Monthly sim. I am a Pay-as you go customer and if I remember correctly it all activated, I have service, 4G internet and calling. But the text messages...