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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9587 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383211 Views
  • 4 replies
  • 0 kudos

Apple Watch Series 4 Data Plan

Got a brand new Apple Watch Series 4 on 26 Jul 19 - which has never connected to the data network / cellular network. Spent countless hours online with gurus, in the store and on the phone - all to no avail. Tech Services just keep asking me to reset...

MattL1983 by Level 1: Joiner
  • 2039 Views
  • 7 replies
  • 0 kudos

Esim /hacking

Hi allI really need your help to solve my hacking problem on my iPhone XR. Ive had 6 phones/numbers and each time completely set up new accounts. Apple have said on previous handsets it was in my hardware so to get a new phone and number. I need to k...

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Pjord11- by Level 1: Joiner
  • 2064 Views
  • 4 replies
  • 0 kudos

WiFi calling only works with O2 phones?

I can't get wifi calling working. i've been told twice by O2 technicians that it will only work with an O2-supplied iPhone. This seems to suggest otherwise and a call to Apple informs me that it should work. Aside the obvious lies from O2, what gives...

stolzy by Level 1: Joiner
  • 892 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch with pay as you go

Hi, I’ve got a pretty simple question:I’ve got an Apple Watch series 4 (bought directly from Apple) and a pay as you go plan as I’m in another country fairly often.Will I be able to use my Apple Watch for data and cellular (without it being connected...

1MegaMan1 by Level 1: Joiner
  • 1070 Views
  • 2 replies
  • 0 kudos

Clearing and resetting iPhone

Hi , I have recently upgraded to a new phone and would like to clear my old iPhone of all data and reset. Unfortunately it does not seem able to connect to a WiFi network so going through the usual option in settings and resetting from there won’t wo...

Jeremy1 by Level 1: Joiner
  • 1072 Views
  • 3 replies
  • 0 kudos

phone locked in nowhere land

HiNot sure if this is the right board but i have a problem that no one has been able to solve. If you love a challenge - here it is....I've got an iphone which i gave to my daughter for christmas 2018. Got her a pay as you go o2 card and put £10 on i...

Summer08 by Level 1: Joiner
  • 2388 Views
  • 5 replies
  • 0 kudos

Resolved! Delivery of purchase

Hi.I preferred an iPad Air 2019 on Monday and paid to have it delivered today before 10.30am.I’ve had no confirmation that my order will arrive today. Please could you advise me whether or not it will arrive.Thank you.

Karen1981 by Level 1: Joiner
  • 815 Views
  • 3 replies
  • 0 kudos

apple watch not connecting to data

hi im trying to set up the data plan on my watch and recieving error code 10 i have been trying for over 2 weeks and 02 are just going around in circles i have spoken with 02 who have told me they will contact me back within 24 hours still no call ba...