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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1300 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330669 Views
  • 4 replies
  • 0 kudos

Apple watch error 112

Hii trying to connect my apple watch to data but when log in it shows error 112… i did reset watch few times also enabling wifi calling etc everything what is proposed. Customer service when i report never called me back… anyone here able to help ?

ozil by Level 1: Joiner
  • 1196 Views
  • 8 replies
  • 0 kudos

Resolved! Transferring Sim to another phone

I want to use move my existing SIM card into a newer iphone. When I put it into the phone it gives me two options:1. Transfer my number over bluetooth from my older phone, but it must be running at least version 16, which it isn’t.2. Use a QR code.I’...

almaca60 by Level 1: Joiner
  • 3292 Views
  • 12 replies
  • 0 kudos

Urgent Help Needed! iPhone ESIM Activation Nightmare

I'm in a real pickle here and could really use some guidance. I recently bought a new iPhone and decided to transfer my ESIM card from my previous iPhone. Sounds easy, right? Well, it turned into a real headache.So here's the deal: I tried the usual ...

Yusen by Level 1: Joiner
  • 1444 Views
  • 9 replies
  • 0 kudos

Resolved! Cancel Pre-Order made in Store

Hi, I placed a pre-order on the iPhone 15 Pro Max in store, with a reservation fee of £50. I wish to cancel this pre order, I tried doing it on the online chat and my phone (202), they stated they couldn’t see the pre-order on my account to cancel it...

Iphone 15 pro

I'm an O2 client, phone number (REMOVED) If I buy Iphone 15 Pro with my existing plan paying full amount who much will this cost me?

OR by Level 1: Joiner
  • 408 Views
  • 2 replies
  • 0 kudos

Upgraded Iphone X to iphone 14

Hi, I switched over to a Esim yesterday but I can't get imessages or facetime to work, is it the sim or the phone? Has anyone else experienced this? I've switched it off and on again!

Jojo1479 by Level 1: Joiner
  • 936 Views
  • 12 replies
  • 0 kudos

Resolved! iPhone 15 plus

I’ve ordered and can’t wait to receive my device. I preordered at the time they went live so hopefully that means I’ll get it on release/ launch day !

Resolved! Order update

How to track store collection orders

SoMa07 by Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

upgrade phone

I am currently an 02 customer and am considering upgrading my phone and tariff to apple iphone 14 deal. I have been on the 02 website and looked at their current deals but i have discovered a cheaper deal from another mobile phone retailer. I was jus...

C18 by Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos

Iphone XR won't switch on

Are there any other ways to contact O2 rather than having to phone them as i have tried all rebooting and nothing is working and i obviously can't phone them as my phone won't switch on. Is there an online chat (not virtual assistant) or email addres...

CMK1 by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos