Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5313 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7739 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12661 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31355 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10265 Views
  • 7 replies
  • 1 kudos

Resolved! Closed contact outstanding bill

Hi, I was meant to be having a call back once a final bill was generated on a closed contract of mine but I have had no contact and just had an email it’s been passed on to debt collectors

Cyoung1 by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Mobile Dats

Just back from a weekend in Gdansk and was unable to use mobile data on my iPhone 13. I could only use the phone when I was connected to the internet by signing in when I was somewhere it was available

DsvieB by Level 1: Joiner
  • 235 Views
  • 3 replies
  • 0 kudos

Foreign bank cards

I have got a new o2 prepaid and I cannot top-up using my foreign credit card, why? This is the 21st century, 2024, not 1994, NO IDEA how this company has no possibility for topping up a simple pay as you go account! I'm overseas and need to top up my...

Lou15 by Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos

Help! Can't get through to Customer Service re broken AirPods!

Hi I'm on a plan for AirPods, one of which has stopped working. Unable to get any support through the 02 App. I sat in a phone que for 20 minutes to customer services, call was answered and then cut-off!Any suggestions on how to get a broken device r...

Jen26 by Level 1: Joiner
  • 205 Views
  • 3 replies
  • 0 kudos

Resolved! Victim of fraud

When will this fraud case end, I want to end my contract

Hba by Level 1: Joiner
  • 286 Views
  • 3 replies
  • 0 kudos

Resolved! When is contract up

Wanted to know when contract is up for this number (REMOVED)

Heidi3 by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Cancel my bolt on

I purchased a bolt on in error and cannot find any option to cancel as I do not need now

AMC6 by Level 1: Joiner
  • 189 Views
  • 2 replies
  • 0 kudos