HD Voice is rolling out on O2!

[Chris_K]

You're about to notice an evolutionary step in the quality of voice calls on O2. Starting this week we'll be rolling out HD Voice across our network – our network will work fine alongside this rollout and there will be no loss of service due to it. HD Voice is just one of the ways we’re making O2 a ‘smarter network’ for our customers.

What's HD Voice?
HD (High Definition) Voice gives you crystal clear voice calls. It also filters out background noise, so if you're stood in a busy street or at the train station, the person you're calling will be able to hear you loud and clear. And the best part is you won't be charged any differently for an HD Voice call.

What are the HD Voice requirements?

• A compatible phone (see section below)
• The latest software available for your phone
• Both you and the person you're speaking to need to be on O2 and in a 3G area

Note: If you notice any change in quality during an HD Voice call, this will be if one of you has lost your 3G signal.

Compatible phones
HD Voice is ready to use on the following phones on the latest software update- iPhone 5, 5c, 5s, 6 & 6 Plus

• Samsung Galaxy S3, S3 Mini, S4, S4 Mini, S5 & S6
• Samsung Galaxy Note 3 & Note 4
• Sony Xperia E1, E3, M2, SP, Z1, Z2 Compact, Z3, Z3 Compact
• Lumia 520, 530, 625, 630, 635, 735, 1020
• Nokia 909.1
• HTC One, M8 & M9
• BlackBerry 9320

Note: More and more handsets will become compatible in time with new software updates so keep your eyes peeled for any new updates headed your way that may enable this.

Activating HD Voice
As long as you meet the requirements above, you don’t need to do anything to activate HD Voice. There are no settings to configure – we’ll handle the rest on our end.

Experience it...
As we've been testing and rolling it out, some of you may already have experienced it. And if you haven't, hopefully you will soon once the rollout finishes. At the next X-Factor auditions maybe you can sing down the phone to the judges instead of going in person?

If you've had an HD Voice call already on O2, let us know your thoughts and feedback below... We'd love to hear from you.

[viridis]

Knew it lol 😁

[Cleoriff]

I don't suppose I have got it then? Yes Note 3...but no Lollipop...yet...

[blissgirl]

shame I can't use it on my note 4 since i'm with vodafone

[Chris_K]

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@Cleoriff wrote:

I don't suppose I have got it then? Yes Note 3...but no Lollipop...yet...

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Never know - but hopefully you can test that out for us 😉 With the list of compatible handsets above, those are the ones we know to work with HD Voice, at least on the latest software.

[MI5]

I have to say "it's about time" but yes, I have noticed it's been trialed recently.

[Anonymous]

Although I have a compatable phone (iPhone 6 Plus) I haven't noticed any difference in my call quality, so perhaps my area hasn't got the HD Voice yet. 

Just need 4G now in my area  

[newneotoo]

Yep just noticed it this today, very nice

[jonsie]

I won't be able to try this out until I'm back in the uk but I have to say its long overdue.  Call quality had been noticeably poor having used o2, EE and DTAC in my Note 4. O2 has had distorted sound for a number of years. 

[Anonymous]

Hi. Noticed today when ringing from my s4 to the wife's iPhone 5s. Very clear, so sounds a bit strange after being on the old system.