Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I activate the SIM card pleasei I had a upgrade a few months ago and only just got round to setting the phone up.
I have an iPhone Xs & never have a problem travelling internationally.Arrived in France from Uk a few hrs ago & still cannot get usual meny & auto connections to a local network.Any ideas?
Why is my mobile data not working available?
Texting TRAVEL to 23336 to 'add a bolt on' is broken For the last few days in the UK I've been texting TRAVEL to 23336 as instructed & I just get an error message saying "O2: Sorry. We're having trouble adding O2 Travel to your account. Please call u...
So yesterday I fired up my new phone (Apple iPhone 15 Pro), all went swimmingly. All apps, data etc transferred from my existing backup from iCloud. Upon startup I noticed a new feature talking about eSim. It asked what I'd like to use as Primary and...
Hello I have left 02 recently, but I have received a text message from you saying the following, Hello John, Your bill for account is £0.05 this month. To view it, go to www.o2.co.uk/myo2/viewbill. Turn off your wifi and you won't need a username or ...
Just transferred from Virgin to o2 and i have no internet connection.
Hi, I've tried setting up a personal hotspot on my old Galaxy S10 and new S23 but when other devices connect to my hotspot they get the 'no internet available' when connected to my hotspot wifi.I've checked all settings, date/time, real mac address e...
I don’t have network already half day. I did payment few hours ago and still don’t have network
My mum can not access the app or my o2 website on her phone regardless of browser, being incognito, uninstalling and reinstalling the app. I've looked online, but either don't get the info I need or just sends me in circles. Tech support says contact...
