Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
More info (Highlight to read)More info (Highlight to read)Do i have to tell you if i am going abroad Do i have to tell you if i am going abroad
Hi Community,I am trying to upgrade my sim only plan for my iPad and when I go to checkout the system sends me a text message for number verification and then another to finish the transaction. My iPad doesn't receive texts so how can I get around th...
I was with o2 left last month and paid my last payment to leave, you have now charged me another payment yesterday of £37 or so can you please tell me why as I no longer with you
Hi I just pay a bill yesterday but still I received message with overdue bill. Thanks
Yesterday I went the O2 store in Cardiff St. Davids. I asked a member of staff to help with a lost phone and pay as you go Sim. He was helpful and put me in contact with the correct team using the store's phone. I spent an hour organising a replaceme...
Hi, i have an 02 e-sim on a monthly plan. I am unable receive OTP text message from my UK Bank/ Insurance companies since moving to Australia earlier this year. my phone has two sims (Physical one for Aus and e-sim for UK). The e-sim was set up in UK...
As the title really. I've been with O2 for years but I always have reception issues in crowded places. Glastonbury is just around the corner and I'd like to try an eSIM in my phone as Vodafone is the sponsor so my assumption is the reception will be ...
Bill shows texts to +39 numbers made to uk instead of Italy. Charges made but texts not delivered
I am receiving texts from a relative in Italy. For some reason she does not receive my replies. Any clues
Tring to swap sim on website, it says it has sent a code to my number never received it tried send you another code button didn't work
