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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23615 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 213823 Views
  • 2 replies
  • 2 kudos

Resolved! Voicemail messages but no voicemail

Ever since the iOS14 update I keep getting messages saying you have a new voicemail. When I go into voicemail it says you have no new messages or saved messages.

KernelPanic by • Level 2: Apprentice
  • 6915 Views
  • 10 replies
  • 0 kudos

can't change tariff

i've tried a few times in past 2 weeks to change my tariff and the o2 page just says "sorry this page isn't working right now please refresh or come back later."

fay_18 by • Level 1: Joiner
  • 585 Views
  • 7 replies
  • 0 kudos

New phone

I was order the phone and paid 380£ uprfront but I needed to wait 24h for credit checks but now I about 2 days after this 24h and still don’t get any e mail or something for add I have expired order on the site…

PHONE NOT WORKING

Good morning wonder if you could me I have a I phone 14 plus on contract with 02 paying monthly my son uses this phone in university . The I been tyrying to contact 02 since last Tuesday finally getting through to a human yesterday (sat) which I was ...

SJG2 by • Level 1: Joiner
  • 159 Views
  • 2 replies
  • 0 kudos

Bill

Why have u turned my phone off when paid bill 

Sam-40 by • Level 1: Joiner
  • 350 Views
  • 8 replies
  • 0 kudos

Remove bae

Remove bar

Bilms by • Level 1: Joiner
  • 216 Views
  • 3 replies
  • 0 kudos

Bill

Hi, i have paid my bill but it is still pending. Now o2 wants me to pay again.

Ad88 by • Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

Can't get through to customer service

Why can't I speak to a Human being instead of a bot? No-one answers the phone, it constantly rings out or be put on hold for hours with an ear bursting background music but still nobody picks up the phone. I only want a replacement sim for goodness s...

Lainey67 by • Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos
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