Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change of email address

hi, I need to change my email address as my old one got hacked into but i am unable to find out how to do these online? Can anyone help?

Resolved! Best time to cancel tariff?

Hey guys, I'm currently on an old (Feb 2010) tariff - originaly a 12 month one and now just being billed monthly. I'm wanting to move network but just wondering when the best time to do this is. My current bill is for 27 Mar 14 - 26 Apr 14, next bill...

Resolved! Price matching service?

Price matching tarrif Hello, Does anyone know if 02 offer a price matching service? The deal I am after is offered by Carphone warehouse http://www.carphonewarehouse.com/buy/HTC_ONE_U027_UGCON Also, does anyone know what the 'cashback' deal is? I can...

Resolved! Can I Use Any Phone With My Contract?

I took out a 24 month unlimited £37.99 contract last year. I had the Galaxy s4 as part of the deal. I will have an iPhone 4 coming to me soon. Can I use my sim in that too? Or only the s4 which it came with?

Resolved! How much is this sad farewell going to cost?

I have been with O2 for years (around 15 I think) & have always been happy with them & sung their praises.Unfortunately my phone has broken & I can't live with my old one until June when my contract expires.I have decided on the blue S5 & have read a...

Resolved! Business contract to personal

Hey everyone this is my first post on here and would really like some input from anyone willing to help, I popped in to my local O2 yesterday wanting to take out an O2 sim only deal, I told the rep I have had bad credit but it's recently been getting...

O2 Are The Best

And no I don't work for them lol I'm just a really happy customer there customer services I think is the best to tell everyone and the world the truth they always have tried there best to help me out of my bad situations and I thank O2 alot for real....

Resolved! Sim only contract

I have a SIM only pay monthly contract.I have a standard SIM card.How do I change it to a micro sim for a new phone?

4G compression - is it just me? AWFUL browsing experience

Dear O2 I upgraded to a 5S on 4G (8 gb p/m) and, although recieving it loud and clear in my corner of SW London, the quality of the mobile web browsing service has been just terrible. Audio and page throughput is quick as are app downloads etc, BUT t...

Resolved! What's my best option now...

Hi, basically bit of a dilemma,I upgraded my Phone Contract 10 Days ago to an iPhone 5s with the 4G Sim, I previously had a HTC phone, I've tried to get along with Apple but it's not for me at all, can't stand itunes and the phone is just not for me,...

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