Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 24545 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 215909 Views
  • 2 replies
  • 2 kudos

Resolved! Poor O2 signal

I am the only O2 user in my office who can't ever get a signal. I have a galaxy s3. All other O2 users can get a good signal but not me. Any ideas, anyone please?

Anonymous by Not applicable
  • 2923 Views
  • 12 replies
  • 0 kudos

Resolved! how to lengthen ring tone

on Pay as you gophone Not on voicemail (dont want to pay for msgs from spammers) and dont want to switch it on either! phone cuts off (stops ringing)after 15sec..not long enough to get out of pocket etc etc how can i make it last for 30 sec

Anonymous by Not applicable
  • 1519 Views
  • 2 replies
  • 0 kudos

Resolved! Travel bolt on

Hi , does anyone know if the travel bolt on still works on the Isle Of Man?

Anonymous by Not applicable
  • 2044 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade

Hi. I am 12 months into a 24 month business contract (not sure why I'm on a business one, the lady in the O2 shop put me on one but I can't remember why) and I was wondering if I would be able to upgrade my phone this early on as I'm fed up of the ph...

Anonymous by Not applicable
  • 2060 Views
  • 3 replies
  • 0 kudos

Resolved! Airtime voucher

I bought two airtime vouchers thinking it was my top up. It hasn't come through ony balance. Do I have to ring someone at O2 to get it activated

Anonymous by Not applicable
  • 2243 Views
  • 5 replies
  • 0 kudos

Resolved! Query on 4g sim and keeping number

HiMy 2 year contract is ending in next few days. I have 3 queries as below:- If I get a PAC then can I leave my current contract anytime after contract end date or is there an notice period so that I call customer service and close the account?- If I...

Anonymous by Not applicable
  • 2020 Views
  • 8 replies
  • 0 kudos

Resolved! Vodafone Confirm No Price Increases During Contract

Yesterday Vodafone confirmed via press release that they will be following OFCOM's guidance and NOT increasing monthly tariff prices during the term of a contract (typically 2 years).This follows changes in terms and conditions by both o2 and EE (who...

Anonymous by Not applicable
  • 2500 Views
  • 22 replies
  • 0 kudos

Resolved! 2 part question regarding upgrade

A) can I change my phone I have ordered on upgrade via the internet that is due to be delivered in store?B) if I can't change, can I just cancel.I haven't received the phone and now I'm not sure, I've done fast track online which states I have seven ...

Anonymous by Not applicable
  • 1412 Views
  • 4 replies
  • 0 kudos