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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

upgrading

Hi. Im trying to look at my upgrade options via My 02 but its not working. i get to My Accounts and all it says is "Hi Michelle" then no option??

Resolved! Free 4G bolt-on

Could somebody please explain what this actually means in more detail? Does it mean I am able access any 4G networks even on my 3G SIM? orDoes it just mean I should have local access to a 4G network providing I use a 4G SIM at the same as my current ...

Upgraded today, and now old sim not working

So I've upgraded online today, obviously still waiting for my new phone and sim to arrive, yet o2 in all their wisdom have deactivated my old sim now and I can't use anything on my phone without wifi. Any history of this o2???? I want answers!!

Resolved! checking usage

Hi I recently joined 02 pay as you go from another network and I register online to check my account.. how do I see what numbers I called or texts and how long I was on call and how much it cost.. my ols network has it on my account online but cannot...

Resolved! What calls are free/not free?

I am on a sim only pay monthly tariff which includes unlimited calls and unlimited texts. Can you please tell me/give me the link for information on what numbers are free and what are charged as I can't seem to find it. The calls that I thought were ...

Resolved! New pay monthly (17-Oct) not on Refresh tariff

I recently joined o2 on a £38, 2-year pay monthly contract, which started on 17-Oct.Before buying the phone (through www.mobiles.co.uk) I saw on the o2 site that "all new pay monthly contacts" would be on refresh tariffs. However it appears this is n...

My Bill?

I've been without 3/4G for about a month after I came back from the US after recently getting an iPhone 5C early from my upgrade, when I rang it was because i hadn't paid my bill yet, now I can't find my bill registered with my phone as it appears I ...

Resolved! 12 month contracts

Do O2 still do 12 month contracts? I had a gd deal going from pay as u go to pay montly 18 months ago is there any current deals? Also can u limit the spend on a pay montly account?

Resolved! How do I get a pac code from o2 when I leave to go to another supplier

I want to keep the same number with a new network supplier. All the help on the o2 site is if you are coming in from another supplier to o2. Not surprisingly there is not much help if you want to go the other way!! And the help desk is on a 45 minute...

Resolved! Charges

Could someone tell me if I dial a number beginning with 0344, is this included in my monthly tariff or will I be charged extra, and if so how much per minute?

O2

Forum Posts

Read here to learn how to apply a Blue Light discount!

Welcome to the Pay Monthly board!