Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
So my current mobile contract was nearing an end and I was looking to make a move to a new provider. While it’s always daunting, word of mouth is very important so I thought I’d share with you all my experiences from the initial query, to the orderin...
I am not able to access my O2 account. It does not take my response to the security question. I have tried all combinations with Caps, space. It is always rejected although when I gave it on the phone the operator was able to access. What is wrong wi...
The system says that my balance is low for both messages and calls (£0.00) but it is also telling me that I have 970 texts available and nearly 220 minutes. This is obviously to do with the way the accounting works, how can I block these irritating a...
Can anyone help I work for the NHS I have registered on open 02 so i can get my code but they are not sending it to telling me I have had them and used them !!! anyone else had the same problem
how do i cap my bill so i cant go over monthly allowance
Hi, i recently took out another monthly contract and paid a deposit but since then ive had to cancel the debit card i used to pay it due to me losing it. So now i have a new card number etc. Will that matter when i call to get it paid back to my card...
Well today o2 released an update to the o2 app with a welcome addition of an Apple Watch app, but I do wonder why the tech guys don't release an update to enable wifi calling on iPhones? EE & Vodafone have enabled this feature, am I missing something...
Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. sarah xMore info (Highlight to read)
Just noticed this data charge for my colleague, she has been in USA for 4 weeks, flew back to Heathrow on the 4th Jan, she wants to know why she has been charged for Country Norway???? (see below) Also she removed her o2 sim card until 4th Jan, used ...
Hi I contacted customer service to get pay&go sim reactivated as it hadn't been used for over 6 months. This has been done but the credit is saying 0.00. Does this mean the £7 credit that was previously on there has been lost or can I get it back?
