Low balance message

[Anonymous]

The system says that my balance is low for both messages and calls (£0.00) but it is also telling me that I have 970 texts available and nearly 220 minutes. This is obviously to do with the way the accounting works, how can I block these irritating and irrelevant message Saying?

[Cleoriff · Accepted solution]

You need to contact customer services and ask them to turn off balance notifications If this is what you have issues with) http://www.o2.co.uk/contactus

[MI5]

You have allowances but no credit and the message is telling you this. Top up some credit and they will stop or speak to CS on 4445

[Curr946]

Cant you turn this off using the phone setting?

[MI5]

No, 'fraid not.

[jonsie]

Customer service only and I wouldn't be asking live chat personally.

[Anonymous]

As the members are sugguesting this is an account issue so please contact CS. On the link @Cleoriff provided you have all the options