Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 23632 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 213865 Views
  • 2 replies
  • 2 kudos

Resolved! over 18 restriction

This is not a **bleep** site it's an online shopping site and as such does not require an over 18 restriction. This is diverting traffic away from my business. Could you please remove. Thanks

Anonymous by Not applicable
  • 3732 Views
  • 5 replies
  • 0 kudos

Resolved! Customer Service humans??

All we wanted was to speak to a human via web chat! What web chat????????? Only wanted to ask a brief question .. so went to the mobile phone and called that way only to hang up on me and told us you get contact on this website! REALLY??????? I am go...

Anonymous by Not applicable
  • 897 Views
  • 1 replies
  • 0 kudos

Resolved! Lost SIM card/Phone

I lost yesterday my phone, so basically the SIM card as well. Could you block that card and send me replacement for it ASAP.Thank you

Anonymous by Not applicable
  • 2095 Views
  • 2 replies
  • 0 kudos

Resolved! How do I Cancel a Bolt On?

I recent upgraded my account to get more data storage. After checking my account on line it appears that O2 have added a 'Family' bolt on at a cost of addtional £7.65 per month. This was not discussed or agreed when I upgraded and I want to cancel th...

Anonymous by Not applicable
  • 2471 Views
  • 1 replies
  • 0 kudos

Resolved! Change account name

Hi,I need change my account name;I`ve got bank statement and I wish to send it by email.Can I?

Anonymous by Not applicable
  • 1091 Views
  • 3 replies
  • 0 kudos

Resolved! How do I track my order?

I received ano email with an order number saying if I go to my o2 I can track the order yet there is no where on my o2 to do this. Any one know how you do this?

Anonymous by Not applicable
  • 62465 Views
  • 29 replies
  • 0 kudos

Resolved! Call barred

How soon O2 will removed the call barred after paying the amount due?

Anonymous by Not applicable
  • 858 Views
  • 1 replies
  • 0 kudos