Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240306 Views
  • 2 replies
  • 2 kudos

Not receiving credit for rewards

I have £3.50 in rewards. I have texted CLAIM to 50202 several times but it is not being credited. The same happened last month. I then went online to claim it as extra credit. The amount disappeared from my account but got lost in the ether before re...

Anonymous by Not applicable
  • 3996 Views
  • 8 replies
  • 0 kudos

Upgrade/Refresh Scenario

Hi Guys!I'm going to upgrade to the iPhone 6 but I want to do it in a certain order and wanted to know wheather it would be possible! I want to get my new contract before paying it off, so would I be able to keep all my details etc.!? And then I want...

Anonymous by Not applicable
  • 6665 Views
  • 36 replies
  • 0 kudos

Resolved! SIM only contract cancellation

Hi, I have a SIM only 12 month contract which ends on 15th April 2015. If I wanted to cancel it do they charge a penalty? ThanksZoe

Anonymous by Not applicable
  • 4402 Views
  • 5 replies
  • 0 kudos

paying my bill

Hi, I have recently opened an O2 account and have a new handset.I have just received details of my first bill and a link to view my bills.maybe I am missing something here but I can't seem to pay bill online (this is how I payed for my 2 previous con...

Anonymous by Not applicable
  • 3041 Views
  • 12 replies
  • 0 kudos

Resolved! Spending

Hi O2 Community, So I took out a contract for a Samsung Galaxy S5 on O2 and I currently pay £15 a month due to a mixup with the account and promises and I was discounted throughout my whole contract because of mis-information via staff members (Which...

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Anonymous by Not applicable
  • 1526 Views
  • 2 replies
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Resolved! Call me number

I'm new on O2, can anyone help me, how can I get or set call me numbers?

Taking money and no tariff!

I recently topped up (30/09/14) £10 hoping that i would recieve my £10 big bundle tariff. Only to find out that O2 had taken £7.50 off my credit and had given me Simplicity unlimited texts. At first i thought this was good. However, i used what...lik...

Anonymous by Not applicable
  • 1871 Views
  • 6 replies
  • 0 kudos

Resolved! St Lucia - No Voicemal Retrieval or Text Send

Hi - I'm in St Lucia, roaming on Lime and, while I am receiving texts and v/mail notifications, I can neither send texts nor access my voicemail. I have tried all published VRNs (901, short codes and int´l v/mail numbers) and nothing works. 02 custom...

Anonymous by Not applicable
  • 4076 Views
  • 7 replies
  • 0 kudos