Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

boostbox

does anyone use a boost box with a pay monthly contract ? and does it work ?

Resolved! Why so hard to find contract end date in My 02 online account?

Is the only way to find my 02 contract end date is to telephone 202 or by Live Chat? I thought that seeing that all my other details are in the My 02 | Browse My 02 area eg DOB, telephone number, bill due; why is the contract end date not there too? ...

Resolved! TRYING TO FIND WHEN I CAN END MY CONTRACT I SEEM TO HAVE A MONTHLY PAY AND A PAYG TOO

I wanted to end my contract but O2 wanted over £100 for me to close account. I was also offered a PAYG package so currently I believe I am paying for 2 accounts for 1 phone. So need to know how to finish that account too. I did recieve a payment as a...

Resolved! Help Needed

Hi all, I will try to be as brief as I can. I have a samsung phone that would not charge, I took it to the 02 shop they looked at it said it would need to be sent away, In the meantime I had a brainwave and bought a cordless charger. This worked, How...

Privacy

Just registered a brand new 02 sim card and put credit on PAYG.NO ONE except 02 knows this new number, so how did a Pontipridd Company get it to ring me from their landline within half an hour of my phone becoming live? Believe call is from telemarke...

Resolved! A nightmare!

Ive just spent nearly 2 hrs in an o2 shop. I had an upgrade yesterday, via a telephone call, was told the old contract would end (even though I still had til July this year to go), & Ive been told by the shop that I actually have 2 contracts going!!!...

Resolved! Nhs discount

What code do i use for my NHS discount ?

Resolved! Pay off handset

O2 refresh if I pay off phone can I still carry on paying airtime or you have to upgrade

upgrading

hi everyone im trying to upgrade my phone and it wont let me through the app and im also on a sim only deal and can i still get a new device whilst on a sim only

Resolved! Upgrade

Hi I need to know when i can upgrade?

O2

Forum Posts