Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can't track my phone

Hi I need to speak to someone regarding my upgrade uk mail have tried to deliver unsuccessfully & left a card Yesterday i can't access there website and rearrange delivery

Resolved! ....

hi. i would like to pay a bill but i cant log in and im not able to call you cuz you blocked my phone. what shpuld i do then .?

Resolved! Breach of contract

I'm 86. If I start a 2 year contract with o2 and die after 2 months, am I in breach of contract? Would my executor be expected to pay any o/s charges such as remaining 22 months at say £18 a month ie £396?

Resolved! I want to put a cap limit on my phone

I want to put a cap limit on my phone so that I do not exceed my monthly allowance how do I do this? I keep waking up at the end of the month with high bills [personal information removed. Please please do not post personal details ]

Resolved! Tariffs

hi, i changed from a p&g sim yesterday to a monthly contract, it was a £9 a month 500 mins,500 mb + unlimited texts,although my sim has not arrived yet i got my first bill this morning,£9 , but beside it it says your monthly tariff will be £13 per mo...

Resolved! Moorcroft debt

Got a demand for £15.20 when contract finished and ended 6 months ago ?

WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

I may have to pay my bill a little later this month and i was wondering how long after the due date i have before my phone gets shut off?

Resolved! Cost of using a mobile abroad

Why hasn't 02 gone over to using your minutes abroad like other mobile firms

Resolved! Trying to link two accounts

Just wasted two hours of my life trying to 'Chat' with three O2 people to send me a re-set 'password' email for my two accounts so that I can link them. When i finally thought we had cracked the simple send me a re-set password for my second account ...

Resolved! ORDER DID NOT RECIEVE

Hi, i just order a new sim card from O2 and i haven't recieve anything yet. It has been 1 week already. [personal information removed]

O2

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