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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22186 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211801 Views
  • 2 replies
  • 2 kudos

Resolved! Store stock availability

Hi everyone Just wanted to ask. I need a new phone for my son only contract and have seen the bq aquaris 5. It's showing as out of stock but available for click and collect but there's none in my area. Do o2 or their stores have a stock checker to ch...

Anonymous by • Not applicable
  • 10428 Views
  • 1 replies
  • 0 kudos

Resolved! Contact Number

Evening I currently have 4 devices on pay monthly for the family, when logging into my o2 accoutn i cant see the details for my phone. Anyone help? ThanksBrian

Anonymous by • Not applicable
  • 833 Views
  • 2 replies
  • 0 kudos

O2 Rewards Dates

With regards to O2 Rewards for PAYG Mobiles.........I've used the online management/checking screen for past 3 months earning rewards :https://payandgorewards.o2.co.uk/group/o2/home ....it says "SAVE YOUR REWARDS BY 31st MARCH or LOOSE THEM" however ...

Anonymous by • Not applicable
  • 991 Views
  • 3 replies
  • 0 kudos

Resolved! Scam callers

I recieved 2 phone calls- on the 4th and the 5th of April this week- one was a 01908 number and the other was an 0843 number. They only rang for about 5 seconds before hanging up, so I did not answer the calls or ring them back. I decided to block bo...

Anonymous by • Not applicable
  • 1365 Views
  • 4 replies
  • 0 kudos

How can I be charged for mobile data.....

...if I've turned off data roaming and mobile data in settings why am I still getting charged £1 whenever I leave my home? My mobile is a Samsung J3 and it is 4G connectivity. I'm on PAYG. Since typing this I have created a new fake access point name...

Anonymous by • Not applicable
  • 2805 Views
  • 13 replies
  • 0 kudos

Resolved! Hacking attempt and unable to access my account from abroad

I am working outside the UK and am using a US sim in my iPhone so do not have access to my O@ number whilst I am working here (until June 2017). I have been working here in the US since December 2016. I have just had an email supposedly from O2 telli...

Anonymous by • Not applicable
  • 726 Views
  • 1 replies
  • 0 kudos

Resolved! 02 deactivated my payg sim as i moved to a no signal area. how do i reactivate it and keep my number

june 2016 i moved to a no signal house due to needing help in day to day living, i am disabled and cant leave the house except via ambulance. i'm in a wheelchair, and unfortunately there are two flights of steps leading uphill to the carpark near the...

Anonymous by • Not applicable
  • 1484 Views
  • 5 replies
  • 0 kudos
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