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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unlimited texts and I am charged for them

i have unlimited texts but on my resent bill I found I have been charged for some texts, funny is that on same day I had free texts to that number! Person was abroad but it shouldn't matter as far as I know.

Need some SIM Swap tips? Check out our video

Hi guys, The O2 Business team regularly create really useful articles about O2 and business tips in general. Well, today is no different, and they have created a lovely little SIM Swap guide. Check it out below: We'll be adding any other useful O2 Gu...

Resolved! Text retreval

I need to retreve a text that I've deleted to prove my case in a court of law. I sent the text about 12 months ago but I'm not sure when it was deleted. I know that the police can use deleted texts in many cases so I assume that O2 have access to my ...

Resolved! What is my renewal date.

My contract with O2 is about to finish.I would like to change from O2 to BT.Apparently I can find my renewal date on MyO2.No I can't. I just want to have the number punted over to a new BT SIM at the end of the O2 contract, but I need to know when th...

Resolved! about my old o2 number

i lost my ol o2 sim.now i have a fresh o2 sim .i want my old number back on this new sim.what can i do now?

Resolved! Keeping current 02 number

Hello. I'm currently on pay as you go but have just ordered a pay monthly sim only deal online. Is there a way to keep my current 02 number?Thank you

Why do you charge £1.99 a day, and then phone and text charges on top, when I'm abroad?

After 5 years, I'm leaving O2. I don't want to pay £1.99 a day and then pay for calls and texts on top when I'm out of the UK. I'm off to another provider that lets me use my tarif for free when I'm travelling. Even in the U.S. When will O2 catch up?

Resolved! extra minutes charges

Hi,I've just been billed an extra £6.25 for phone calls for to a UK mobile whilst in the UK this weekend. I assumed I was over my minutes allowance from which I get 500 as I upgraded my contract last Thursday and based on this I should have plenty of...

Resolved! keep contract and switch the number to my payg number and give my old no to different network

I have two pay as you go and one pay monthly I would like to use one of the pay as you go number for my pay monthly account and give my current may monthly number to my daughter who is on a different network to O2. Please explain if this can be done ...

Resolved! Been with O2 for nearly 7 years now and am now am officially not happy

When I took out my phone on contract 2 years ago I was told about the 30% student discount which I was 100% eligible for and can even prove that am Still a student at this minute. So basically I've been running around like a dafty going into several ...

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