Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! lost phone

Just left my phone in alicante airport. i need immeadiate help. i cannot ring 02 as i dont have another phone. ive the messenger and it doesnt load. any ideas?

Resolved! contract

Hi .I wpould like to cancel my contract

Rewards

I just joined PAYG. Ported NY new number. Can't seen to join rewards. Can't call as 25p and I am on big bundle and don't want to have to excess top up. Very poor experience so far am thinking of going back to giff gaff

Cannot make or receive calls on mobile

Cannot make or receive calls on myiPhone 5

Resolved! Unwanted calls at crazy times

Hi everyoneI am receiving 1 sec missed called from +88, +67 and +68 numbers..they keep calling me at 5 and 6am! I am blocking the number but it keeps happening..it looks like that the last digit of the number changes every time.How can I stop this fr...

Refund

On 12th February 2018 I was sent a letter from o2 saying I’d over paid on my account in March 2015 by £124.00, and I’d be receiving a check within 7 working days which hasn’t ever arrived. After several long calls chasing this matter and countless pr...

Resolved! how do I change my mobile to share data

I have just changed my package to unlimited call plan, and I'm now being asked to change my settings to share data, two questions A. What is sharing data in laymans terms? B. How do I do this without losing all my apps, ringtones etc? Thanks FL

Resolved! Phone bill

I am looking to discuss my bill but phone has been restricted therefore cant phone out. What can I do?

Resolved! Will my husband be able to call from Andorra

I have a question my husband is about to do a coach tour to Andorra will I have to get him a bolt on so that he can use his mobile phone whilst there to call home?

Resolved! O2 Refresh and standing orders?

Hi all.Does anyone know if you can pay O2 refresh via standing order?I guess there would be two, one for the device and another for the airtime. But I can't find any detials? Cheers guysJason

O2

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