Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

Few week ago I ordered my bill.by post but still I didint receive

Resolved! Sim card not provisioned

Help - new sim card, same number put in Moto E5 Play but phonesaying Sim not provisioned.

Resolved! Number swap

I have 3 numbers associated with my account. I want to swap 2 of these over because i need the larger data allowance but don't want to to have to change my number. Does anybody know if this can be done?

Resolved! Suspicious number for Voicemail

Recently the number that calls to advise me of Voicemail has bizarrely changed into 07802 000000 which actually reports as suspicuious or spam activity. I have tried to speak with o2 about this but they advised me to take it to my local store - Wimbl...

Resolved! Age Restrictions

Any idea why I've had to request this be removed twice? I've been a customer since 1999 I think I'm old enough

recieved Contract Phone

Hello I Have recevied My New Contract Phone But Not a Sim Card For The Pay Monthly Contract Is This Normal ?

Bolt on

I want to add a small Bolt on for data on my bill but it won’t let me! How do I do this?

Resolved! Charges TO Mobile Phone in Republic Ireland from UK on Pay Monthly O2

Does anyone know what the cost would be to ring a Republic of Ireland Mobile phoneor Text this Country from UK ? on my mobile O2 phone?Thank you TallTrees

Resolved! what am I entitled to from my sim?

what do I get for my sim card?

Data

What I would like to know is that I have 10 gb of data that I actually pay for each month to 02 and most months I do not use all my data and I would like it rolled over as I actually pay for this so officially it’s my data and O2 is taking my unusual...

O2

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