Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! order new sim

i lost my sim can i order a new one please the number of the sim was [Removed personal details] can i keep this number thank you can you send it out to my address thank you.

Resolved! Apple Watch

Can I get a Apple Watch with no upfront fee

Resolved! Contract

Hello

Resolved! Network SOG error. Sim card not provisioned after adding wifi calling

I'm a o2 business customer for over 10 yrs and never really had an issue but this may make me move. I called business to add wifi calling to our account. It had previously been activated but we've recently bought new phones and swapped our contracts ...

4G

I have recently paid my monthly payment for my phone and gone to use 4G for work and for some reason I'm unable to use it can anyone help please

Resolved! Offers on 30gb or over

Hi I've just had a Samsung Galaxy s10 plus and had 100gb data I see that if you are over 30gb data you get headphones or speakers or camera when my phone came it had a promo code for £100 off a tablet I dont want the tablet I would like the headphone...

Resolved! Cancel

I would like to cancel my contract

Data

Hi, I've been trying to add more data to my account for 3 days via my o2 and 2202. I'm informed there are no bolt ons for my tariff - this doesn't seem right as I've been able to do it in the past. When I then try to do it via a livechat, the additio...

Resolved! Extra charges on my bill

I've noticed my monthly bill has been getting higher when I checked it I've been getting billed £3 every now and then from something call stripey giraffeCan anyone tell me what this is and how i can stop this

Poor signal

For the last 9 weeks I have been trying to get in touch with you guys at 02. I have managed to get through a couple of times only to be cut off at some point.Signal in my area for the last 9 weeks has been poor or even non exsistant.I have an iPhone ...

O2

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