Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 24683 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 215953 Views
  • 2 replies
  • 2 kudos

Tarrif changed

My tarrif has changed Why? I have not changed it with you ? 

DP1 by Level 1: Joiner
  • 465 Views
  • 3 replies
  • 0 kudos

Resolved! Billing

Hello, I paid my bill early and now I have been charged double I was wondering if I could get the money back as I can’t afford to pay double

Georhia by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Rewards

Hi how does the rewards work ?And how often is it paidThanks

New Huawai P30 not recognising sim

Hi all! I received my new Huawai handset today (upgrade from a Samsung Galexy S8) and when I transfer the sim card over, it says there's no sim card inserted. I've checked i've put it in he right way (the only way it fits) and obvioulsy it still work...

Data

Can you help me get some more data please

David18 by Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

My data just ran out for no apparent reason

Hello Im a O2 monthly user. I have 8gbs included in my package and use on average 3gbs per month. I was just walking locally and I recived a text message "You've used 80% of your data" then 15 mins later "you've used all your data". This is very unco...

src1983 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Pac code

How do I give o2 my pac code to keep my old number

Lynne11 by Level 1: Joiner
  • 329 Views
  • 3 replies
  • 0 kudos

PAC

I have PAC code but don't know how to get this into MyO2, any idea's? 

Doug by Level 1: Joiner
  • 297 Views
  • 2 replies
  • 0 kudos

How can I obtain proof of usage

Hello I am going to make a claim on a protect my bubble insurance policy, And I have been requested to provide proof of usage how can I find this?

Resolved! cancel my o2 contract

I struggle to understand i can't use a phone is the easy way I can understand and just get out of my contract

Amydo by Level 1: Joiner
  • 598 Views
  • 4 replies
  • 0 kudos