Upgrade preloaded mastercard

[Archie16]

Hi has anyone recently upgraded and a £100 preloaded Mastercard was part of the deal? How long did this take to come through? I ordered on 31st January (the last day of the deal) but I’ve had nothing yet. Thanks 

[Cleoriff · Accepted solution]

@Archie16 

Read the terms and conditions here:

£100 Digital Gift Card:  Minimum term applies and will vary dependent on device or sim chosen. Over 18s only and customers must live in the UK. Digital Gift Card can only be used after 90 days of your eligible product purchase, provided you have not cancelled your service or returned your handset, and that you remain on an eligible call plan. Active email address and mobile number required for offer redemption. Within 14 days of purchase, customers will receive email and SMS with instructions on how to obtain digital Gift card, and customers must claim Digital Gift Card within 30 days of receiving the instructions and then activate the card within 90 days. Digital Gift Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230, pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated Further terms and conditions apply, see https://www.o2redeem.co.uk/about/termsandconditions#cardterms Offer not available on selected customer platforms (including 360 platform).

Devices are subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.

[Archie16]

Thank you, I’ve not had the email/sms to access the card. I’ll see if I can have it resent.