on 11-05-2015 10:05
I am very angry with the signal recieved for over the past year in Hull, i do understand that the masts needed upgrading but both of my phones and my ipad said they had 3g but would not connect to anything and calls dropped. When i called customer services i was told it was my phones and i needed to send them away to be looked at so i would be without a phone! I pay alot with O2 and only recently since 4g has come in my phone has worked properly. Shorly compensation should be given for the service recieved?
on 11-05-2015 10:12
on 11-05-2015 11:12
on 11-05-2015 11:12
I agree it's a long time to struggle with signal, I wouldn't have been happy. Make the complaint and see what they say but I would've complained long before now tbh.
on 11-05-2015 13:22
Isn't this a bit of a minefield complaining about coverage - don't the mobile companies make no promises because of the numerous factors that can impact the quality of coverage.
on 11-05-2015 13:34
on 11-05-2015 13:34
on 11-05-2015 16:34
on 11-05-2015 16:34
They have been known to release people from their contracts depending on time and circumstances which is what I would have pushed for after a couple of months. Too late now the area has been upgraded but they may well offer a goodwill gesture.