on 02-03-2016 14:47
on 02-03-2016 14:47
Hi All,
I have been usng the free O2 Travel bolt on since 2016 as I travel to European countries quite often. I use it primarily to browse for when wifi is unattainable. I browse and I get charged £1.99 for the day. In terms of of making phone calls and text messages. If I text a UK number whilst in a European country I get charged 4p. So the overall current setup is:
"While travelling in Europe just pay a 50p connection charge to make and receive calls between European countries then talk for free for up to 60 mins. You'll pay just £1.99 for the days you use data in Europe & there’s no upper limit, but traffic management steps apply. £40 monthly spending limit for data outside Europe."
An email has been sent out from O2 stating changes to how O2 travel works. It now states that:
"From 7 th April 2016, we’ll be adding calls and texts sent back to the UK and within O2 Travel destinations, to the data you already get with our O2 Travel Bolt On. This will give you data, up to 120 minutes and 120 standard texts, per daily charge within selected destinations in Europe. With O2 Travel you’ll only be charged for the days that you use it."
My udnerstanding is that from 7/4 if I am in a European country and I text a UK number, rather than being charged 4p like I used to be, I will be charged £1.99. Is this correct? I appreciate they are saying you can send up to 120 messages and still get charged £1.99 but I never send 120 messages. I usually send just a couple. By this logic, the £1.99 charged that was activated only when you used data, will now also be activated by sending a text message. If I send one text per day for 3 days I will end up paying £5.99?
Can someone please verify tell me if I have misunderstood the change?
Thank you.
PS: I am not asking to be told about the different options to circumvent sending a text.. I just want to know that I have understood the changes correctly.
Solved! Go to Solution.
on 28-04-2016 19:04
on 28-04-2016 19:04
You need to work out how much you are likely to use in way of calls and texts. As @MI5says, if you intend to use data at all then you really need to stay opted in.
on 28-04-2016 19:29
on 28-04-2016 19:29
29-04-2016 12:11 - edited 29-04-2016 12:12
29-04-2016 12:11 - edited 29-04-2016 12:12
When do the new low rates come into effect ?
At the moment, according to the O2 web site "International hub", calls are still 16.5ppm.
on 29-04-2016 12:18
on 29-04-2016 12:18
The standard rates came into effect as from yesterday according to this post by @Martin-O2
Veritas Numquam Perit
on 29-04-2016 12:42
on 29-04-2016 12:42
@GrahamW Thanks for flagging this. We're looking into why that page has not been updated but I can confirm the new rates listed here and in my post above are in effect.
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on 30-04-2016 00:54
on 30-04-2016 00:54
Not exactly news but I expect it will be on the BBC tomorrow.
http://www.bbc.co.uk/news/business-36171266
"UK consumers using their mobile phones in Europe will see reductions in their bills from Saturday.
Further caps are coming into effect on roaming - or connection - charges within all 28 countries of the European Union (EU).
From June next year, roaming charges in the EU will be abolished completely."
There is no news yet as to what charges will be if the UK votes to leave the EU....
on 30-04-2016 01:08
on 30-04-2016 01:08
I was about to say we should stay in the EU then.....
Did you see the picture of the guy on that beach looking out to sea 'pretending' to make a call? Good networks/masts where he is?....
Veritas Numquam Perit
on 30-04-2016 12:23
on 30-04-2016 12:23
Every picture tells a story.....
As expected all over the BBC News today
on 30-04-2016 13:38
on 30-04-2016 13:38
@Martin-O2 Thanks.
Is this page out of date too ? It talks about in-EU data costs of £3 per MB !
http://www.o2.co.uk/assets2/Tariffs/pm/pm_charges_terms.html
on 30-04-2016 13:42
on 30-04-2016 13:42
@GrahamW wrote:@Martin-O2 Thanks.
Is this page out of date too ? It talks about in-EU data costs of £3 per MB !
http://www.o2.co.uk/assets2/Tariffs/pm/pm_charges_terms.html
There are literally hundreds of either broken links or pages with old out of date info on the website.
We used to report them but there are too many for us to keep up with.