How can I stop one-off data bolt-on being added?

[Jester88]

Hi

My niece has a phone that I pay the bill for. This month and last month she used her data allowance and I said she could have 1 500mb bolt-on. But when that data got used she has just gone ahead and added again. 

Is there a way of stopping extra data being purchased? Or at least so it can only be added from this website. 

Also wish I knew why she was using so much data. Her 750MB went in just a few days!

Thanks

Ian

[MI5]

How is she adding the data?

[Anonymous · Accepted solution]

Hi.

As far as I'm aware there is no way of restricting a bolt on being applied I'm afraid.

I assume she is using Myo2 ?

Change your passwords.

Some phones have usage specs to see what's using the data and their are some you can download.

Which phone is she using ?

[Jester88]

She is adding from her phone.

[Jester88]

ok, so all I need to do is change my password and that should stop her. 

She has a Blackberry z10. 

Thanks

[MI5]

I don't think that will stop here from texting the request. That will just prevent access to My O2.

[Bambino]

Tell her to stop doing it without asking your permission. Does she have that much disrespect for you that she just does what she likes and you let her?

[Anonymous]

I've got to agree with what Bambino says.

She should respect what you ask as A Her Father , and B, The account holder.

Maybe taking the contract sim out of the phone and supplying her with a payg one if she continues may give the lesson needed.

[Bambino]

It's a neice, bob, but it doesn't really matter. She needs to appreciate the value of what is being given to her, and not abuse it.

[MI5]

Indeed, most disrespectful 😞