Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have received an email bill for my mobile WiFi. I want to pay it by credit card. The mobile WiFi has never showed up on my O2 account. I am away in the USA at present so can’t phone the 0800 number, anyway past experience indicates a long wait for ...
Hello I wish to set up a direct debit.
Went to sim only in November received free Disney for 6 months and a discount on contract for 6 months so instead of tarriff contract being 19.99 it was 9.99 for 6 months. The first payment went through ok until I activated the Disney then received a...
My contact is coming to an end next month. I've tried for about 5 days to contact someone by phone to ask if I will automatically go on to a SIM only contract. Can someone confirm this for me please? I've been reading in the press that O2 have been f...
02 app nor working with new email and password
Are these rolled over to next month like they were with Virgin?
Can someone explain why it’s saying I need to wait for the 19th to upgrade with no extra cost when it is the 19th?? Customer service are not explaining why at all!
HiWe have just arrived in Australia and I have the Travel and Travel Inclusive bolt ons. Does this cover the cost of local calls in Australia ?If not, should I also buy the International bolt on ?
Hi, I lost my phone while abroad. I've managed to lock it, my concern is now trying to get a new sim ASAP. I've been locked out of my email and WhatsApp accounts as they need the old number working for 2 step verification. I'm in a massive rush as am...
How can one get any pre-order offers like:Pre-order and claim a Galaxy Watch6 worth £289. Ends 25 January. If on switch up I would have to do it on the 26th, the official release date for the S24U? Are us Switch up users just SOL?
