Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi there I topped up my phone 2 days ago and have ran out of texts and calls yet it’s usually unlimited for my plan
I cannot access the my o2 app.
Anyone having problems with receiving phone calls.for 2 days now I have not been able to receive calls it just keeps saying num not recognize when you phone.tried customer service with out any help
I've never had a PAYG/SIM only phone and have always had a monthly contract.My wife's contract is coming to a close in the next few days. It wasn't taken out direct with O2 so upon expiry will still cost the same per month (no device/line split). She...
I used to be able to top up online easily until this last one, and now when I click on my main mob # this is where it takes me. I thought maybe it was just my main mobile so tried another one but get the same outcome . I also thought perhaps it was F...
Hi,I can't make or receive calls. I tried getting somebody on chat but that didn't work they directed me towards phoning for help but I can't make calls. When somebody phones me they don't get through and I get a text saying they tried to call. Somet...
I want to cancel a rolling plan. How do I do this? Where do I have to navigate to on my O2 once I have logged in in order to cancel it?
How can I view my payment history and change my payment details? Where do I navigate to on My O2 after logging in?
Hi, Im looking at a sim deal for my daughter whos 11. Iv had sim only for a number of years and understand how they work, but for the PAYG rolling plan, does the way its manages differ much?, as O2 seems to offer a better deal on rolling plan vs sim ...
I'm having trouble logging in my 02 it's asking my phone number to send code to but code is not received
