Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi, I upgraded my phone using o2 switch up. I sent my old 23 back to o2 using the tracked royal mail service. It was delivered on the 27th at 7.25am. O2 recycle have said they have received the phone however after a few emails back and fourth I still...
I have a UK O2 number and thus get free roaming when in Europe. Next week, I'm going to be in Germany. If someone from the UK texts me while I'm there, will they be charged extra because they're trying to contact a number that's technically in German...
Hello. I’ve been waiting for my sim for over a week
Hi, I saw that I am eligible for 20 percent off accessories with O2 Open and was wondering if that covered Apple Airpods Pro? There doesn't seem to be any mention of what qualifies as an accessory.
Hello, Team i returned the watch & sim but there is a bill generating to-words the Airtime this is a bit strange and it's been 2 months. The amount was debited from my account may I know what is the reason why you didn't close my account? I'm request...
What products do I have on this account, as I don’t think I have any, but I seem to be being billed
What is the recommended way online to stop premium rate calls and premium rate texts on O2? I can't find anywhere that does this and I don't wish to have to call customer services.
How do I get a Apple Watch monthly with out the cellular
Hi, I have been chasing them from almost 6 months to claim my galaxy buds but they keep raising the request with Samsung and nothing happens. O2 has become so useless that I will now have to think about leaving them.
I’m slightly confused as to what you get with the O2 120gb preloaded data sim? It says it lasts 12 months from activation and has 120gb data preloaded and costs £50That seems like a good deal and much cheaper than even 24 month contracts for data onl...
