Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 population promise

O2 have promised a certain percentage coverage for 2g/3g/4g by end 2015 which sounds all lovely and rosey.However, I cannot find what O2 define as populated.Is there a certain amount of people in a certain specified area for O2 to consider it populat...

Resolved! https://if.o2.co.uk/templates/LoginStep2.aspx DOSE NOT WORK??

https://if.o2.co.uk/templates/LoginStep2.aspx If o2 website seems to be down?? After entering the code it just says that this object has moved??? Any one having the same issue.Any solutions??

Resolved! Priority Moments - mobile friendly web page

When I go to the Priority Moments web page on my Nokia Lumia phone the page is not mobile-browser friendly and I have to swipe left right up and down to see the offers. Is there a mobile version of the web page I can go to instead which is easier to ...

Resolved! Changing phones - keeping same number?

Just lost a company mobile and needed to get a solution quickly so opted to use an old Nokia 6300 I had in the cupboard. Ordered a PAYG Sim with a new number. How I miss the i-phone and intend to upgrade to this - but the Sim card will need to change...

Serious Issues transferring giffgaff number to o2

I've been trying for nearly a month now to transfer my number to o2. The first time I tried it online on the o2 website and on the day of transfer I lost signal as usual but my number didn't transfer. I was told it would take a few days but after a w...

Got 4G MBB Offer P&G but not got 3GB data yet?

Hi I received a Huawei E8278 today that i brought off the O2 Website on Pay and Go with 3GB 4G Data Bundled but after setting it up and talking with a rep on the O2 site I've yet to receive any data but the 1GB the rep added as a goodwill for my inco...

Resolved! O2 WiFi - where to report a network fault?

Do I report this as a mobile fault? In Grantham today NG31 7ES (daughetr dragged me into McDonalds for coffee whilst christmas shopping) - I log in to the hotspot and get the acknowledgement web page up. Unable to connect to any other web pages thoug...

Resolved! o2 email account problem

Hi there im having some trouble with my o2 email account. i know its been closed to an extent and can still receive emails through gmail and hotmail but this is where my problem lies. for the first 2-3 weeks i was still receiving my emails through gm...

Gloucestershire - MAST FAILURE!

Just to let everyone else know that there is a MAST failure in Gloucestershire (I don't know HOW FAR from me it is!) but it has been down since 9pm last night - and 12 hours later O2 DON'T KNOW WHAT IS WRONG!!! Nor do they know how LONG it will be ou...

Resolved! puk code

hi i blocked mi pin and i need puk code

O2

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