Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
HelloHow can i complain about 02 recycle? I had an email monday to tell me the payment for recyling my phone would be in my bank by 8pm Tuesday. Yet ive still not received anything. Ive emailed every day to be told check your bank at 6pm everyday. Th...
Hi, I am looking to get my uncle an o2 PAYG dongle to allow him to access the internet on an old laptop of mine so he can stay in touch with us all at this time. What are the best options for this?
I am trying to cancel my phone insurance for days now...It is impossible to do it on the website or app, customer support number is keep dropping a call and advices me to go online.Any advice?Thanks
Purchased a bolt on for data, got text confirming it. 36 hours later, still shows no data left a d una le to speak to human at 02 and online help useless. Do I have the data or not. On my 02 account, no evidence on my bolt ons for this data purchase ...
I dropped my phone in water . I recovered the SIM card prior to sending the phone for repair .I have been advised that the phone cannot be repaired and that it will be replaced .Is there anything that needs to be done to the SIM card - cleaning it et...
Hi I am just looking for information on recycling when you upgrade. I have upgraded today and have chosen to recycle my old phone however the phone have ordered is on back order and won't arrive for a week. I can't be without a phone for that long an...
Are you open for me to make a claim my daughter has dropped my phone and my screen has gone I cannot see a thing and need my phone for kids and school and in this sensitive time need to stay connected to family
How do I cansil my spand cap
Trying to claim free gift with my new upgrade been asked for invoice/proof of purchase cant find either in messages or emails from 02 any ideas how to retrieve many thanks
Hi just upgraded to a Huawei p30 pro and it came with a promo offer of a watch all done on the website, Phone was deliverd all fine, So put in the claim for the watch and a few days later got a email from the Huawei say that i need a invoice to show ...
