Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 39095 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 160090 Views
  • 147 replies
  • 27 kudos

02 recycle

received a message-Just letting you know your O2 Recycle payment of £40.65, Promo payment of £6,579.00 and Voucher payment of -£1.00 have now been applied to account 3354869. Thanks for using O2 Recycle.what does Promo payment of £6,579.00 mean?

Resolved! How do you claim 'galaxy buds2 Pro

Hi,I purchased a S23 last week, got a pop up to say claim for a pair of Galaxy Buds2 Pro for £1. I would get a code and then follow a procedure. I was wondering has anyone ever done this as I have not received a code yet?

Resolved! I didn't make the order number NC20197468

Hello, Yesterday night a few text messages and emails arrived that I made the following changes which I have no idea at all about: Modify order : (REMOVED) Airtime plan 20GB, Unlimited UK Minutes, Unlimited UK Texts, 12 months Added Bolt on : out-of-...

BenYS by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

iPhone 15 Pro Max collection

I’ve never pre-ordered a phone before. I completed my order for an iPhone 15 Pro Max at 13:07 last Friday. Just 7 minutes after the pre order went live. On my confirmation email it doesn’t give a date for collection but when I ordered it it said the ...

Resolved! Fraudulent Account using my Identity

So someone has used my name and address to set up at least 2 fraudulent mobile phone accounts.I am now receiving loads of letters from 02 demanding outstanding payments and threatening me with court action etc.I am not even an 02 customer.What I want...

pedro32 by Level 1: Joiner
  • 1378 Views
  • 5 replies
  • 0 kudos

Supposed call from 02- scam?

Had a call today from this number, 0161 507 2864, claiming to be calling from 02 to discuss discounts on my account. When I asked how I knew he was from 02 he said he could provide me with details but then his 'computer froze' and he said he'd have t...

HJ by Level 1: Joiner
  • 14686 Views
  • 5 replies
  • 0 kudos

Galaxy z flip 5 upgrade with free chrome book

Hi I have upgraded to a Galaxy z flip 5 phone and it says to claim my free chrome book...but I have no Idea how to do this? And i can't find a number to get hold of someone from O2 to speak to. Please help I have 8days left of this offer until it exp...

Paula8 by Level 1: Joiner
  • 727 Views
  • 3 replies
  • 0 kudos