Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Cancelled 02

Good evening, I was paired with a virgin media deal for wifi. I got given a sim card however I have never used it. I have cancelled both virgin media and O2. However I am still getting messages through of bills I owe. Please can you cancel my account...

Ellie200 by Level 1: Joiner
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Roaming query

On holiday in Turkey with my partner, both have 02 monthly accounts. Each of us has switched off 'data roaming' and 'mobile data' but her phone (Samsung) is showing an 'R' and a signal which we presume means it is roaming and potentially incurring un...

dennis1 by Level 1: Joiner
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Resolved! Disney plus

So I still can't find away to go from paying 7.99 to down grade to 4.99 for Disney plus can some one help me please.or would it just be easy to cancel subscription and go for the 4.99 package instead thanks

Pipstop78 by Level 10: Inspirational
  • 289 Views
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Claim Free Samsung Tablet

Hi,In my need to clean up my emails, I managed to delete the email I received from O2 that contained the link I need to redeem the offer for a free tablet. And I also deleted everything in the bin so its permanently gone. Does anyone know if there's ...

vicswell by Level 1: Joiner
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Resolved! Contact a person?

I want to cancel Disney +. I am paying monthly however it is not in my extras list to cancel! Any ideas. Does anyone know how to actually speak to some one at O2 as I just keep going around in circles. Thanks

AJ11 by Level 1: Joiner
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NHS discount

I’ve text 61202 with my employers name but haven’t received the company code to allow me to put my discount on. Does anyone know what I should do other than speak to hr because they never respond or answer.

Help with a credit issued to my account by o2

Following a very long conversation with o2 via phone in store and via phone at home, a credit of £163 has been issued to my account to enable me to clear the handset balance and therefore upgrade. This has been issued to my next bill therefore I am s...

VABooth by Level 1: Joiner
  • 164 Views
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