Solved: signal

Anonymous · ‎19-12-2013

i have to keep switching my phone off and on again to get my signal back its driving me mad how can i solve this problem im on contract and my phone is a nokia lumina 925 please help

Anonymous · ‎20-12-2013

I'd try taking the sim out and giving it a gentle clean. If you still have issues, I'd recommend getting a new sim to verify whether it's your sim that's at fault or not.

Do you have your phone set to 4g or 3g? If it's 4, it may be worth while dropping it to check if there are any signal issues.

View solution in original post

MI5 · ‎19-12-2013

Have you asked o2 to replace your sim card as a first thing to try?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎19-12-2013

Have you checked to see if there are any signal problems in your area? http://status.o2.co.uk/

I DO NOT WORK FOR O2

Anonymous · ‎20-12-2013

I'd try taking the sim out and giving it a gentle clean. If you still have issues, I'd recommend getting a new sim to verify whether it's your sim that's at fault or not.

Do you have your phone set to 4g or 3g? If it's 4, it may be worth while dropping it to check if there are any signal issues.

Anonymous · ‎22-12-2013

Hi,

Another avenue would be to try your sim card in another handset, if possible, to rule out your primary phone that may be at fault.

O2

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