Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 30858 Views
  • 146 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 30088 Views
  • 45 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
  • 49085 Views
  • 117 replies
  • 0 kudos

idea for pay monthy

i know o2 not offer it it just a idea might help. if o2 looking into this maybe more customer will join, 1. vodafone offer 3 month free of internet whatever day or night & 08 number cost £3 2. three offer all you can eat internet 3. virgin media mobi...

Anonymous by Not applicable
  • 1331 Views
  • 6 replies
  • 0 kudos

Resolved! Problems in Dudley area

Anyone else having a problem with the signal in the Dudley area? I haven't been able to send messages or send or receive phone calls since Friday 14th Feb.

Anonymous by Not applicable
  • 1130 Views
  • 1 replies
  • 0 kudos

Resolved! No signal in Wrexham LL13

We all (family) have no signal since yesterday afternoon in Wrexham LL13. Has anyone else had problems and any news on what is happening?

Anonymous by Not applicable
  • 5025 Views
  • 13 replies
  • 0 kudos

Resolved! Charged to email a picture

Having just spoke to a very helpful woman at O2, I queried a question regarding the Media Messaging service and what is actually included in this; I was a bit surprised at the response. On my latest bill (and for a few months prior) I have been charg...

Screen shot 2013-01-13 at 11.34.48.png
Anonymous by Not applicable
  • 7132 Views
  • 4 replies
  • 0 kudos

Resolved! i phone 5 s purchase nightmare

I have an i phone 3 GS pay and go, and it is finally on its way out.Easy, why not buy another I phone from the O2 on-line store you say!That's exactly what I have attempted to do.About 4 weeks ago I found a very nice I phone 5 s at the O2 shop online...

Anonymous by Not applicable
  • 3208 Views
  • 5 replies
  • 0 kudos

Live chat doesn't work!

As title....i've tried 3 times today so far....you can still your name, number ect ect in, but when you're about to be connected in the box....nothing happens, it's blank Has anyone else noticed this

Anonymous by Not applicable
  • 2219 Views
  • 4 replies
  • 0 kudos

Resolved! Unlimited text LIMIT

I have just been informed by o2 that text messages that go above 160 characters are charged as a media message. Can anyone tell me if this is something new or as it been in for a while?I find it appalling

Anonymous by Not applicable
  • 4023 Views
  • 17 replies
  • 0 kudos

Flapy Birds ''Rare''

Dear friends I have decide to buy SG S4. From all sites coming offers with some Flapy Birds RARE game which I never heard about until it come out that no more downloads will be available. Dont want catch bird flu or have any animal in my fone, even c...

Anonymous by Not applicable
  • 3046 Views
  • 24 replies
  • 0 kudos